Reference

Privacy Policy for Your kg778 Account

Your account, wallet, device, and cookie data are handled under this Privacy Policy before you open Live Roulette, Rocket Crash, or any wallet page.

Account data careDANA OVO GoPay QRISCookie choicesSupport 09:00-23:00 WIB
kg778 Privacy Policy for Your kg778 Account
CONTACT ROUTES

Three Ways to Ask About Privacy

Fast privacy help matters when you need to correct a phone number, check a wallet record, or ask why a device session appears on your account.

Live chat Use live chat from the account menu between 09:00 and 23:00 WIB. Tell us the data field you want checked, such as phone number, device session, QRIS record, or wallet name.
WhatsApp support Send your privacy request through our WhatsApp support line shown in your account area. We will ask for account verification before discussing DANA, OVO, GoPay, or QRIS records tied to you.
Email privacy request Email works well for correction or deletion requests because you can include screenshots, dates, and transaction references. We reply with the next account step after checking that the request came from you.
DATA CARE

Six Controls Behind Your Privacy

Your privacy settings should be easy to understand before you put real details into an account form.

Account details

We collect the account fields needed to identify you inside our system, including mobile number, login name, password record, and profile updates you submit. We use them for access, support, and account security.

Payment records

DANA, OVO, GoPay, and QRIS records may include transaction IDs, timestamps, wallet names, and status messages. We keep these details to match wallet requests, answer payment questions, and investigate mismatched entries.

Cookie use

Cookies help us remember session status, language preference, and repeated device patterns. You can clear cookies through your browser settings, but doing so may require a fresh login and extra account checks.

Device checks

We may read device type, browser version, IP region, and login time to spot unusual access. If a new phone appears, we may ask you to confirm account ownership before changes are made.

Retention periods

We keep records only for as long as needed for account service, payment tracing, dispute handling, and legal duties. Older records may be archived with restricted access rather than kept in active support tools.

Correction requests

You can ask us to update account details that are wrong or incomplete. We will verify you first, then record the change so wallet names, support history, and login checks stay consistent.

Privacy Questions Before You Join

Privacy questions usually come before the first wallet action, so we answer them in plain terms here. Use these answers to see what we collect, why we keep it, how cookies work, and what you can ask us to change after your account is open.

We ask for account details needed to identify you, such as mobile number, login name, password record, and any profile fields you submit. Payment pages may also store wallet references for DANA, OVO, GoPay, or QRIS.

We keep payment records so we can match wallet requests, check transaction status, and answer support questions. These records may include timestamps, transaction IDs, wallet names, and status messages from the payment flow.

Yes. Contact live chat, WhatsApp support, or email with the field that needs correction. We verify account ownership first, then update eligible details such as phone number or profile data where our system allows it.

Cookies may help remember session status, language preference, and device behaviour across pages, including lobby areas such as Live Roulette or Fish Hunter. You can clear cookies in your browser, then log in again.

We check device type, browser version, IP region, and login timing to spot unusual access. If a session looks different from your normal pattern, support may ask for verification before account changes continue.

You can request deletion through support, and we will review what can be removed. Some records may need to remain for payment tracing, dispute handling, account security, or duties that apply to our service.

Yes. When access or eligibility is discussed, it depends on local law and is available only where local law permits. We may use account and location signals to help manage that requirement.